Terms of Service

Last updated: [ADD DATE WHEN YOU PUBLISH]

1. Who these terms are with

These terms apply to work carried out by [ADD YOUR FULL LEGAL NAME] (sole trader), trading as Digital Spectrum Labs, of [ADD YOUR BUSINESS ADDRESS] ("we", "us"). By hiring us, you ("the client") agree to them. Where a signed proposal or quote says something different, that document takes priority over this page.

2. Quotes and scope

Every project starts with a written quote setting out what's included, the price, and rough timings. Quotes are valid for 30 days. Anything not written into the quote isn't included — if you want to add to it mid-project, we'll agree the extra cost in writing before doing the work.

3. Payment

Unless the quote says otherwise:

• Projects over £500 require a 50% deposit before work begins, with the balance due on completion
• Smaller projects and fixed-price packages are payable in full up front
• Monthly retainers are billed at the start of each month
• Invoices are due within 14 days

Late payment may pause work and, where legally permitted, may attract statutory interest and recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Your responsibilities

Projects run on time when we get what we need. You agree to supply content, images, logins, and feedback within a reasonable timeframe, and to confirm you have the right to use any material you send us. If a project stalls on your side for more than 60 days, we may close it and invoice for work completed to that point.

5. Revisions

Each package includes a set number of revision rounds, stated in your quote. Additional rounds, or changes that alter the agreed scope, are chargeable at our standard rate.

6. Who owns what

Once you've paid in full, you own the final delivered work — the website, the designs, the edited video, whatever the project produced. We keep ownership of our own underlying tools, templates, and code libraries, and of any concepts you didn't select. Third-party assets (fonts, stock imagery, plugins) remain under their own licences, which we'll tell you about where relevant.

Unless you ask us not to, we may show the finished work in our portfolio.

7. Subcontractors

On larger projects we may bring in trusted freelance specialists. We remain your single point of contact and remain responsible to you for the delivered work.

8. Cancellation

Either side can end a project in writing. If you cancel, deposits already paid cover work completed to that point and are non-refundable; if the work completed exceeds the deposit, we'll invoice the difference. Retainers can be cancelled with 30 days' notice.

9. What we're not liable for

We'll do our work with reasonable skill and care. We aren't liable for indirect or consequential losses, including lost profits or lost data, and our total liability for any project is limited to the amount you paid us for it. Nothing in these terms limits liability for death, personal injury, or fraud, which cannot be excluded by law.

We don't guarantee specific commercial results — for example, particular search rankings, traffic levels, or sales figures — as these depend on factors outside our control.

10. Third-party services

Projects often rely on services we don't control (hosting, domain registrars, payment processors, social platforms). We'll recommend sensible options, but their availability, pricing, and terms are theirs, not ours.

11. Ongoing support

Once a project is delivered, you can either take it and run it yourself, or keep us on under a retainer. We're not responsible for maintaining or fixing work after handover unless a support arrangement is in place.

12. Governing law

These terms are governed by the laws of England and Wales, and any disputes fall to the courts of England and Wales.